Telehealth and Virtual Care During COVID-19

Telehealth and Virtual Care During COVID-19

We would like to share important information regarding Telehealth and Virtual Care.  During the COVID-19 pandemic, most insurance carriers are providing these services under the Affordable Care Act's (ACA) Preventative Care Benefits, with no cost to the member. 

Telehealth and Virtual Care are both sensible, secure, and convenient ways to get care from home, as we all do our best to help stop the spread of the coronavirus.  We encourage anyone with health insurance to use these services, especially if they're concerned about seeking care at a doctor's office or urgent care center.

Telehealth and Virtual Care can be used for physical and dental health, but perhaps more importantly during these times, it can also be used for mental health conditions, including stress, depression, or anxiety.

Please use the links below to access your specific carrier's information regarding Telehealth and Virtual Care:


CareFirst BlueCross BlueShield


Highmark BlueCross BlueShield

Kaiser Permanente


As always, please feel free to reach out to your corporate benefits advisor or relationship manager with any questions or guidance regarding this update.  If you feel this information and our leadership would benefit others in your circles, please feel free to share it. Should you recommend they contact us, we can ensure they receive these communications directly.  

We hope you are and your families are well, safe & mindful.

Thank You,

Your Brooks Financial Team